Kempston Car Hire Privacy Policy

Data Collection Practices

We gather and manage various types of personal information, including:

Using Your Information

Your personal information is used for these key purposes:

• Service Delivery and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements efficiently. This includes verifying your identity to confirm compliance with our rental criteria. We also oversee the vehicle collection and return procedures. Additionally, we process payments alongside managing deposits and any applicable charges.
• Customer Communication (Legitimate Interest and Contractual Obligations):
  • We will send you booking confirmations, updates, and essential rental details. Our team is available to answer your questions and offer support. You'll receive notifications about any changes to our services or policies.
• Marketing Consent and Legitimate Interest in Kempston:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Benefit:
  • Evaluating website interactions to refine user experience and service efficiency. Conducting assessments to improve our vehicle selection and offerings.
• Compliance with Legal Standards:
  • Adhering to local laws, regulations, and tax obligations. Protecting against fraud and maintaining service integrity. Addressing conflicts and upholding our terms and conditions.

Information Exchange

Data Sharing Practices

• Kempston Car Hire Service Partners: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required by contract to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Standards

Kempston Car Hire takes the protection of your personal information seriously. We employ a variety of technical and organizational safeguards, such as encryption, access controls, and secure servers, alongside regular security assessments. Despite these efforts, it's important to recognize that no online transmission or electronic storage method can guarantee complete security.

Data Retention Practices

We retain your personal information only for the time needed to achieve the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The duration of retention varies based on the type of information and the specific circumstances surrounding its processing.

Your Rights in Kempston

Your rights under UK data protection law in Kempston

• Access to Your Information: Obtain a copy of your personal information records.

For inquiries regarding your rights, please reach out to us.

Cookies and Tracking Policy

Our website utilizes cookies and similar technologies to improve your experience, assess site traffic, and customize content. You have the option to adjust your cookie preferences through your browser settings, giving you control over what data is collected while using our services.

8. Updates to Policy

We will periodically revise this Privacy Policy to align with changes in our practices or legal obligations. Each update will be reflected on this page, accompanied by a new "Last Updated" date. We recommend that you check this policy regularly for any updates.

Contact Kempston Car Hire

For inquiries regarding our Privacy Policy or data practices, please reach out: