Welcome to Kempston Car Hire. These Terms of Service outline the rules for using our website and vehicle rental offerings. By accessing our services, you agree to comply with these terms.
Rental Terms
All vehicle rentals in Kempston are governed by a Rental Agreement provided at the time of booking confirmation or when you collect your vehicle. This document outlines the specific terms, conditions, insurance coverage, fees, and your responsibilities for the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle requires:
- To rent a vehicle from Car Hire Kempston, you must be at least 21 years old, though age restrictions may vary depending on the vehicle type. A valid full driving licence, suitable for the vehicle class, is required, along with proof of identity and current address. Valid payment information and a security deposit are necessary, as well as any other conditions outlined in the Rental Agreement.
Booking and Payment Process
- Reservations can be made via our website, by telephone, or directly at our Kempston office. A deposit may be necessary to confirm your booking. The total payment, along with a security deposit, is generally required upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, with secure processing through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection, it is your responsibility to conduct a comprehensive inspection and report any pre-existing damage without delay. A vehicle condition report will be completed and signed to document the vehicle's state. Upon returning the vehicle, it should be in the same condition as when it was collected, barring normal wear and tear. Any new damage will be evaluated and additional charges may apply. The vehicle should also be returned with the same fuel level; if it is returned with less fuel, refueling fees will be incurred. Late returns will result in extra charges, so please inform us promptly if you foresee any delays. You will be held accountable for any parking tickets, traffic violations, or charges that arise during your rental, along with an administrative fee.
Insurance and Responsibility
- All rentals include basic third-party insurance. Comprehensive coverage details and excess amounts can be found in the Rental Agreement. Additional insurance options may be available to help lower your financial exposure. It is wise to review these options thoroughly. You remain liable for any damage or loss up to the insurance excess amount unless you have opted for extra coverage. Any damage resulting from negligence or misuse, or violations of these Terms, will be your responsibility, irrespective of insurance policies.
Cancellation and Modifications
Cancellation and amendment policies differ depending on the booking type and the notice given. For precise details, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to show up may incur additional charges.
7. Restricted Activities
Prohibited vehicle uses:
- Vehicles must not be used for illegal activities or purposes. This includes racing, off-roading, or engaging in any hazardous driving. Transporting dangerous materials is prohibited. Sub-letting the vehicle or allowing unapproved drivers is not allowed. Operating a vehicle under the influence of alcohol or drugs is strictly forbidden. Additionally, adhere to passenger and weight limits, and do not drive outside the agreed geographical boundaries without prior permission.
Breach of these terms may lead to rental cancellation and extra fees.
8. Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire Kempston will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our overall liability for any claims will not exceed the rental amount you paid in the last 12 months. This does not affect our liability for death or personal injury resulting from negligence or fraud.
9. Local Jurisdiction
These Terms are regulated by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the courts in this region.
Updates to Terms
We reserve the right to update these Terms whenever necessary. Changes take effect immediately upon their publication on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, reach out to us:
Kempston Car Hire Services
Kempston, MK42 7AB, UK
Contact Number::
012 3451 5654